Keys To An Effective Apology

Despite our best intentions, people wittingly or unwittingly hurt others from time to time. Apologies are considered an effective tool to repair the possible damage in trust due to these actions. In many cases, apologizing is a necessary step towards forgiveness and reconciliation. This exercise, Keys To An Effective Apology will help you formulate an effective apology by incorporating all the key elements in your apology that will satisfy the psychological needs of the offended person.